1. Customer Service
1.1. Driver’s responsibility
1.2. Do’s and don’ts as a Limousine Driver
1.3. Dealing with customers
1.4. Driver's etiquette and code of conduct
2. Qatar Knowledge
2.1. Map reading
2.2. Major roads & places of interest
3. Rational and Defensive Driving
3.1. Causes of accidents
3.2. Safety controls
3.3. Safe & economic driving
3.4. 13 elements of safe driving
4. Driver’s Health & Safety
4.1. Driver’s health
4.2. Passenger safety
4.3. Driver safety